#Citrix receiver for mac freezing windows 10#
#Citrix receiver for mac freezing windows 7#

This setting works well for mixed DPI scenarios when connecting to supported XenApp & XenDesktop and Citrix Virtual Apps & Desktops VDAs. This corresponds to the UI setting “Yes”, or the High DPI policy set to enabled and the option for “Scale the session for high resolution” set to “Yes”. The Scaled setting will scale the resolution on the VDA similarly to OS Scaling, however this setting will support mixed DPI scenarios. Use case: Scaled (also known as client scaling)

#Citrix receiver for mac freezing windows 10#

Refer to the list below for use cases that support this feature enhancement:Ĭlient endpoint OS: Supported versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.ġst hop VDA OS: Citrix support versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.ĭPI scaling functionality is supported with HDX Windows media redirection, Flash redirection and Browser content redirection features with XenApp and XenDesktop 7.16 (and higher versions). Graphics quality improvements will also be seen in double-hop scenarios.

#Citrix receiver for mac freezing windows 7#

Because of this, this feature enhancement is not available for Windows 7 client endpoints as Windows 7 does not support DirectX 11.

The feature enhancement leverages DirectX 11-based scaling on the client where CWA for Windows version 1808 is installed. Note: The Legacy graphics mode HDX policy can be used for any currently supported Server OS VDA version that supports Windows Server 2008 R2. It can also be used on Windows 10 if there is no Mixed DPI.Įnhancements to the Operating System scaling since Receiver for Windows 4.10Ĭitrix Workspace app (CWA) for Windows version 1808ĬWA for Windows version 1808 provides improvements in graphics quality for sessions using legacy graphics mode (GDI graphics mode), when DPI Scaling is enabled on the client. This setting is recommended for users on Windows 7 endpoints if DPI matching is not possible, or those connecting to Legacy VDAs. Scaling can cause blurriness in the images, particularly in the case of text. This method does not support Mixed DPI all monitors must have the same DPI or the session will not work. This works well for single monitor sessions, and is efficient when connecting to XenApp 6.5 hosts, or supported XenApp/XenDesktop VDAs configured for Legacy Graphics. The resolution on the VDA will be scaled and based on the DPI, resulting in a smaller resolution than the client device. This lets Windows handle all DPI scaling. This corresponds to the UI setting “Let the operating system scale the resolution”, or the High DPI policy set to disabled. OS scaling is the default and is identical in behavior to previous receiver versions. Use case: Operating System Scaling (also known as DPI scaling) The use cases for the different settings are as follows: Use cases There are three possible settings for DPI Scaling in the receiver, Scaled, Unscaled and Operating system Scaling.

From a command line, run the gpupdate /force command.

Under the Computer Configuration node, go to Administrative Templates > Citrix Components > Citrix Receiver > DPI.

Open the Citrix Receiver Group Policy Object administrative template by running gpedit.msc.

To configure DPI scaling using the Citrix Receiver Group Policy Object administrative template (administrators only) Settings can be configured through Receiver for Windows and Citrix Workspace app for Windows group policy settings, or through the Advanced Preferences UI in Receiver for Windows and Citrix Workspace app for Windows. This refers to endpoint setups where different DPI scaling settings have been configured across multiple monitors.Īvailable configuration methods for client scaling, DPI scaling, and DPI matching However, if specific Citrix component versions and Windows OS version requirements are met, the DPI value on the endpoint monitor can be matched for the desktop session so that text and icon sizes will match that of the endpoint monitor.

Consequently, text, icons, and other objects can appear much smaller than those on the endpoint monitor.

An unscaled session will display at a higher resolution rather than scaling up the session.

The down side to this is that text and other fine detail images may appear blurry due to the scaling. This limits the resolution handled by the VDA, improving server scalability.

The session’s display is scaled up on the client so that text, icons and other object display at the desired size.

Multiple or single high resolution monitors connected to Windows endpoint machines can result in published apps & desktop sessions displaying at resolutions that are not optimal for the user, as well as text and icons sizes in desktop sessions that are not optimal for the user.īroadly there are two approaches to resolving these issues: This article presents typical customer use cases and associated configuration options, requirements, limitations, and recommendations for displaying sessions on high resolution monitors.